Privacy Policy-PlanHubAfrica

🔒 Privacy Policy – PlanHubAfrica

1. Introduction

At PlanHubAfrica, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, create an account, or purchase designs.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Account Information: Username, password, vendor profile details.

  • Transaction Data: Orders, invoices, and purchase history.

  • Technical Data: IP address, browser type, device information, and cookies.

3. How We Use Your Information

We use collected information to:

  • Process and deliver orders.

  • Provide customer and vendor support.

  • Manage accounts and payments.

  • Send promotional updates (only if you opt-in).

  • Improve website functionality and user experience.

  • Ensure compliance with legal and regulatory obligations.

4. Sharing of Information

We do not sell your personal data. However, we may share information with:

  • Vendors: Limited customer details to fulfill orders (e.g., design delivery).

  • Service Providers: Hosting, payment gateways, email providers, and analytics services.

  • Legal Authorities: If required by law or for fraud prevention.

5. Cookies & Tracking

We use cookies to:

  • Improve website performance.

  • Remember your preferences.

  • Track usage for analytics.

  • Deliver personalized offers and promotions.

You can control cookies through your browser settings, but some features may not function properly without them.

6. Data Security

  • We implement industry-standard security measures (SSL encryption, secure servers, and access controls).

  • Vendors and customers are responsible for keeping their login credentials safe.

  • While we take all reasonable precautions, no system is 100% secure.

7. Data Retention

  • Customer and vendor data is retained as long as your account is active.

  • You may request deletion of your account, but we may keep records where legally required (e.g., tax or payment records).

8. Your Rights

Depending on your region, you may have the right to:

  • Access your personal data.

  • Request corrections or updates.

  • Request deletion of your account/data.

  • Opt out of marketing communications.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

10. Changes to This Policy

PlanHubAfrica may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:
📧 legal@planhubafrica.com